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Go to the shop#Frequently asked questions
Certainly! Here is a section with frequently asked questions (FAQs) along with their answers:
How can I contact Vecarry for immediate assistance?
You can contact Vecarry for immediate assistance through WhatsApp at +1 (307) 463-4246 or via email at info.vecarry@gmail.com.
What is Vecarry and what does it offer?
Vecarry operates the website and offers various services, tools, and information to users. These services are provided subject to the Terms of Service.
What are the Terms of Service, and how do they apply to me?
The Terms of Service are the rules and conditions you agree to when using the Vecarry website and its services. By using the website, you agree to abide by these terms.
How can I review the most current version of the Terms of Service?
You can always review the most current version of the Terms of Service on the Vecarry website.
Who hosts Vecarry's online store?
Vecarry's online store is hosted by Shopify Inc., which provides the e-commerce platform for selling products and services.
What are the age requirements to use Vecarry's services?
To use Vecarry's services, you must be at least the age of majority in your state or province of residence. If you're a minor, you need parental consent.
Can I use Vecarry's products or services for illegal purposes?
No, using Vecarry's products or services for illegal or unauthorized purposes is strictly prohibited.
What happens if I violate the Terms of Service?
Violating the Terms of Service can result in the immediate termination of your services.
How often does Vecarry update its Terms of Service?
Vecarry reserves the right to update, change, or replace any part of the Terms of Service as needed. It's your responsibility to check for updates.
What is Vecarry's return policy?
Vecarry has a 30-day return policy, allowing you to return items in their original condition within 30 days of receiving them.
What items are not eligible for returns?
Certain items, like perishable goods, custom products, and personal care goods, cannot be returned. Sale items and gift cards are also non-returnable.
How does the return process work?
To start a return, contact Vecarry at info.vecarry@gmail.com. You'll receive instructions and a return shipping label if your return is accepted.
What happens if I receive a defective or wrong item?
If you receive a defective, damaged, or incorrect item, contact Vecarry immediately to address the issue.
How are refunds processed, and how long does it take?
Once Vecarry receives and inspects your return, approved refunds are typically processed within 10 business days, but it may take longer for your bank to process the refund.
What is Vecarry's shipping policy?
Vecarry offers shipping worldwide, but some products may have shipping restrictions. Shipping rates are calculated based on item weight, and the USA customers enjoy free shipping on all orders within the USA.
